John Cook

I transform complex, system-centered language into task-based, user-centered, plain English.

I'm a versatile and collaborative writer with broad experience developing documentation, help systems, videos, and training simulations. I follow industry and department processes, standards, and methods that include:

• A standard process that includes project estimating and tracking

• Standard templates and methods that improve work efficiency

• A structured writing methodology and authoritative publishing standards:

  • The Information Mapping methodology

  • The Chicago Manual of Style

  • The Microsoft Writing Style Guide